http://turbowisdom.com Fast and Effective Bits of Knowledge Wed, 06 Jul 2011 20:04:32 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://turbowisdom.com/applebees-customer-loyalty/comment-page-1#comment-1798 Harold K. Agar Wed, 06 Jul 2011 20:04:32 +0000 http://turbowisdom.com/?p=2900#comment-1798 Your guest loyalty program is a disaster!! As a steady customer I had amassed over 200 points with no rewards. Today, the point value on my card dropped to 20 points. Attempting to find the cause, I went to the website and was told my e-mail address was no longer on file. You had better straighten your program out or risk losing more customers...you lost 3 customers today, that I am aware of ,due to problems with the rewards program..............H. K. Agar Your guest loyalty program is a disaster!! As a steady customer I had amassed over 200 points with no rewards. Today, the point value
on my card dropped to 20 points. Attempting to find the cause, I went to the website and was told my e-mail address was no longer on file. You had better straighten your program out or risk losing more customers…you lost 3 customers today, that I am aware of ,due to problems with the rewards program…………..H. K. Agar

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